Send us your return
- Click here to start your free return. Enter your shipment number (eg: WWU1234567) which you’ll find on the returns form included with your parcel.
- Select your returns method and generate the returns label.
- Package your return appropriately, making sure to include your completed returns form that arrived with your order. If you no longer have the form, contact us for a new one.
- Apply label to outside of your return.
- Drop the parcel off at your selected drop off location.
- You will receive a confirmation email with details of how to track your return. Please retain your proof of postage in case of any issues.
Please allow up to 14 days for your return and refund to be processed.
For more on returns, see here.