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    Tent Queries

  • Which tent is right for me?
  • What's the best waterproof rating for my tent?
  • How do I reproof my tent?
  • Why is it important to pack my tent away correctly?
  • What is not covered by your warranty?
  • How do I repair my tent?
  • My poles have broken/split, is this covered by the guarantee?
  • My tent is wet inside, is it leaking?
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  2. Product Advice
  3. Tent Queries

Tent Queries

  • Which tent is right for me?
  • What's the best waterproof rating for my tent?
  • How do I reproof my tent?
  • Why is it important to pack my tent away correctly?
  • What is not covered by your warranty?
  • How do I repair my tent?
  • My poles have broken/split, is this covered by the guarantee?
  • My tent is wet inside, is it leaking?

How do I repair my tent?

Minor tears and broken seals can usually be repaired easily with tent repair kits.

If your tent has damaged through wear and tear, this is sadly not covered through our guarantee and we would recommend that you have the tent repaired professionally.

If you think your tent is faulty, or has developed a fault, then we recommend that you contact a member of our Customer Care team and we will be more than happy to help further.

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