Yellow weather warning in part of the UK

Adverse weather conditions bringing snow and ice may cause delivery delays. For more information click the "See more" button.

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Top Articles

  • Can I amend my order?
  • Can I cancel my order?
  • I have a faulty or incorrect item
  • Can I exchange my item?
  • How do I return an item?
  • I haven't received my order
  • How do I track my order?
  • Where is my order?

Can I cancel my order?

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Once you’ve placed your order, we’re not able to cancel it. Our warehouse team picks and packs your order very quickly, which means we can’t make any changes once you’ve placed it.  

However, if you’ve changed your mind, you will be able to return the order to us for a full refund with our return options here.

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