We are sorry you are having difficulties returning your order or items on your order.

Here are a few troubleshooting tips that may help fix the problem for you:

  • You’ve received an error message on our return portal, please click here for help.

  • Struggling to find the return label that should’ve been emailed to you? Please check your junk/spam folder in case it’s gone there my mistake. The email was sent from no-reply@intelligentreturns.net. If you are still unable to locate your Return label, please contact Customer Care for help.