Network Disruption

Due to Cyclone Gabrielle bringing unprecedented weather conditions across the country orders are likely to be delayed. Please check the NZ post website for the most up to date information.

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  1. Mountain Warehouse
  2. Payments and Promotions & Gift Cards

Payments and Promotions & Gift Cards

Payment Query

  • What type of payment do you accept?
  • Can I pay in my own currency?
  • At which stage is payment taken from my card?
  • I have been charged but I haven't received an order number?

Promotions and discount codes

  • Do you price match items already purchased?
  • How do I apply a Promo Code / Discount Code to my order?
  • Can I use more than one promo code at once?
  • Do you offer discount for Armed Forces and Emergency Services?
  • I'm a member of the Scouting Association / Caravan Club
  • Will Mountain Warehouse sponsor me in my charity event?
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Gift Cards

  • Do you sell gift cards?
  • How do I check my gift card balance?
  • How can I pay with my gift card(s)?
  • Will my Gift Card Expire?
  • I’ve been given a gift card which I don’t want. Can I return it for a refund?
  • I’ve lost my gift card, can I have another one?
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