Delivery Options to Suit You

 

Service
Delivered
Delivery Time Cost
Standard Within 4-5 Days
$7 or FREE over $120
Click & Collect*  Within 4-5 Days $7 or FREE over $120
Order From Store Within 4-5 Days  $7 or FREE Over $120

Orders with oversized items (e.g., tents, furniture, luggage) are sent via an Oversized Service and delivered within 10 business days. You will be notified during checkout. If your order contains multiple products plus an oversized item, these may be sent in separate parcels.

 

Click and Collect (Standard Delivery)

Have your order delivered to one of our NZ stores.

Click and Collect orders will arrive in store Monday through to Saturday.

We’ll email you when your order is ready to collect. 

To find your nearest store and opening hours use our store locator here

 

All orders Ship from New Zealand!

Exclusions

We make every effort to ensure that your order is delivered on time, but unfortunately, we cannot guarantee that delivery will not be affected by events outside our control. Under these circumstances, delivery charges will not normally be refunded. In the event of a delay, we aim to keep you updated along the way and will take all the necessary steps to resolve any issues this may cause.

We are currently unable to ship some items internationally. In the instance we are not able to ship your item, it will be cancelled and we will notify you.

Custom Charges

All prices are shown in New Zealand Dollars.

Recipients of deliveries outside New Zealand may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. Any such charges are the responsibility of the recipient and Mountain Warehouse cannot offer assistance in these processes.

We would advise you check the customs duty threshold of the country you are sending your items to, before you order, and keep your total basket value below that threshold should you wish to avoid any additional charges.

*Due to limitations in shipping logistics, Mountain Warehouse reserves the right to apply additional shipping charges for oversize or bulk orders, at its sole discretion. Please contact the Customer Care Team to receive an accurate shipping quote.