If a product isn’t right for you, you can return it to us within 60 days of purchase for a refund. You can return items to any of our stores or by posting back to our warehouse.
To return your item
You can return an item bought online direct to our warehouse or to any of our stores.
Click here to complete your return:
1. Fill out your order information
2. Fill out Personal information
3. Confirm your details
4. Select your returns method
5. Generate Returns label
6. Package your return appropriately, including your completed returns form
7. Apply label to outside of your return
8. Drop the parcel of at your local drop off location
9. t may take up to 14 days from the day of sending, for your return and refund to be processed
Returns must be:
- Accompanied by your proof of purchase (i.e. store receipt, online order confirmation, dispatch email or dispatch note)
- In the original packaging and/or with the original tags attached
- In an unworn condition, footwear must not have been worn outside
If you can't find your Return form, please click here to print a blank form.
Please see our full Returns Policy for more information. This does not affect your statutory rights.