Network Disruption

Severe weather conditions beginning Friday 27 January continues to impact the Upper North Island. Lasting road closures and flooding are delaying deliveries in the following areas: North Island: Northland, Wellsford/Warkworth, Auckland (particularly West Auckland and the North Shore), Waikato region and the Coromandel.

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  • I haven't had confirmation of my parcel being dispatched yet
  • My tracking hasn't changed in 24 hours?
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  3. Where's my order?

Where's my order?

  • I haven't had confirmation of my parcel being dispatched yet
  • My tracking hasn't changed in 24 hours?
  • My tracking says delivered but I haven't received my order
  • I have a problem with my courier

My tracking hasn't changed in 24 hours?

If your order tracking status hasn't changed for 24 hours, please don’t worry. There may be several reasons for this including delays within the courier network or local disruptions. Please allow another 24 hours to see any updates on your tracking.

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