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  1. Mountain Warehouse
  2. Mountain Warehouse
  3. Product Support

Product Support

Aftercare - Guarantee - Tent help and Advice

  • Do you offer a product guarantee?
  • How do I register for the 3 Year Waterproof Guarantee?
  • Do you have a size guide?
  • My tent is wet inside, is it leaking?
  • My poles have broken/split is this covered by the guarantee?
  • How do I repair my tent?
  • What is not covered by your warranty?
  • Why is it important to pack my tent away correctly? 
  • How do I reproof my tent?
  • What’s the best waterproof rating for my tent?
  • Which tent is right for me?
  • The colour or size I want is not available online
  • Are your products vegan?
  • Where is your down sourced?
  • Aftercare
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