Payments, Promotions & Gift Cards

Payment Query

• What type of payment do you accept?
• Can I pay in my own currency?
• Payment via PayPal Invoice
• At what stage is payment taken from my card?
• Can I use a gift card online?
• I have been charged but I haven't received an order number

Promotions and discount codes

• How do I apply a Promo Code / Discount Code to my order?
• Can I use more than one promo code at once?
• Do you offer Bulk Discount?
• Do you offer Student Discount?
• Do you offer discount for Armed Forces or Blue Light?
• I'm a member of the Scouting Association / Caravan Club

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Gift Cards

• Do you sell gift cards?
• How do I check my gift card balance?
• How can I pay with my gift card(s)?
• Will my Gift Card Expire?
• I’ve been given a gift card which I don’t want. Can I return it for a refund?
• I’ve lost my gift card, can I have another one?

Terms and Conditions

• Free Standard Delivery Terms and Conditions
• Spring 2022 Catalogue - Terms & Conditions