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    Order Status

  • I haven't received my order?
  • What are my delivery options?
  • Where is my order?
  • I live in the Channel Islands, will you remove the VAT from my order?
  • My tracking says delivered but I haven't received my order
  • I have a problem with my courier
  • Do I have to pay customs charges for my order?
  • What are my International delivery options?
  • Can I add delivery instructions to my order?
  • Do you deliver to BFPO addresses?
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  3. Order Status

Order Status

  • I haven't received my order?
  • What are my delivery options?
  • Where is my order?
  • I live in the Channel Islands, will you remove the VAT from my order?
  • My tracking says delivered but I haven't received my order
  • I have a problem with my courier
  • Do I have to pay customs charges for my order?
  • What are my International delivery options?
  • Can I add delivery instructions to my order?
  • Do you deliver to BFPO addresses?

Can I add delivery instructions to my order?

We are currently unable to add delivery instructions to your order before it is shipped.

Should you need to provide any additional directions for your delivery driver, simply contact us once your order is shipped and we will pass these on to your local courier.

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