Your UK gift card will expire after 24 months of inactivity and any balance will be cancelled.

Activity includes original purchase/ *Top up and subsequent purchases. This means if you top up your UK gift card or partially spend some of it at any point during those 2 years, the timer is reset.

Furthermore, if we issue a refund to your gift card, this is also classed as activity and will reset to 2 years.

Please note, a balance enquiry is not considered activity!

If you would like to check the balance of your Gift card please click here.

Don’t forget the PIN can be found under the silver panel on the rear of your gift card.
Our stores can also top up your gift card if you would like to add funds. You can use our store locator to help you find your nearest Mountain Warehouse store.

PS: We no longer sell physical gift cards on our website but only digital gift cards. 

Our gift card terms and conditions can be found here

*Only physical gift cards can be topped up in store. Digital gift cards cannot be topped up.