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    Returns and Refunds

  • How do I return an item?
  • Start your online return here.
  • Can I exchange my item?
  • Extended Christmas Returns Policy
  • When will I receive my refund?
  • Can I return my order to store?
  • Can I return a store purchase to your warehouse?
  • Can I return or exchange a ski package?
  • International Return Instructions
  • What if my return gets lost on its way to you?
  1. Mountain Warehouse
  2. Mountain Warehouse
  3. Returns and Refunds

Returns and Refunds

  • How do I return an item?
  • Start your online return here.
  • Can I exchange my item?
  • Extended Christmas Returns Policy
  • When will I receive my refund?
  • Can I return my order to store?
  • Can I return a store purchase to your warehouse?
  • Can I return or exchange a ski package?
  • International Return Instructions
  • What if my return gets lost on its way to you?

International Return Instructions

  • mins

For information on international returns, please visit the relevant country Help Pages for detailed information.

Europe and Rest of Europe:

https://support.mountainwarehouse.com/hc/en-150

Germany and Austria:

https://support.mountainwarehouse.com/hc/de

France:

https://support.mountainwarehouse.com/hc/fr

Spain: 

https://support.mountainwarehouse.com/hc/es

Poland:

https://support.mountainwarehouse.com/hc/pl

USA:

https://support.mountainwarehouse.com/hc/en-us

Canada :

https://support.mountainwarehouse.com/hc/en-ca

New Zealand:

https://support.mountainwarehouse.com/hc/en-nz

Australia:

https://support.mountainwarehouse.com/hc/en-au

 

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