Service
Delivered
Delivery Time* Order by Cost

Standard*

3 - 5 days  Order by 8pm £4.50 or FREE over £50 

Premium Standard*

DHL Logo and symbol, meaning, history, PNG, brand

3 - 4 days Order by 8pm

£5.50 or

£1 over £50 

Express*

within 2 days Order by 8 pm £5.95 on ALL orders
Click & Collect*  3 - 5 days  Order by 8pm £2.50 or FREE over £20

Order from store* 

(Home delivery see    Standard Service)

3 - 5 days  Order by 8pm FREE on ALL Orders

 

These delivery terms apply to items 'Sold & Shipped by Mountain Warehouse' only and do not apply to MW Marketplace orders. Please see the MW Marketplace Help Section for further details -Here

 

Standard Delivery 

Standard Delivery will take place Monday to Saturday, except Bank Holidays.

Exceptions do apply, please see below for delivery times for orders to Remote & Rural areas :

Postcode

Area

Days to deliver

IM, BT, AB, DD, GY1-8

Northern Ireland, Isle of Man, Aberdeen, Dundee & Guernsey

Up to 6 Days

AB37, ML12, PA47-49, 62-76, 78, 80

HS1-5, PH36, IV

JE1-4

Dumfries & Galloway, Highlands & Islands, Galashiels, Jersey Ballindalloch, Biggar,

Inverness postcodes

Up to 7 days (Deliveries Mon-Fri)

KA28, KW, HS6-9, PA60, ZE1-3

Highlands & Islands

Up to 10 days

GY9, GY10

Guernsey

Up to 10 days (Deliveries on Weds/Thurs)

 

Orders with oversized items (e.g. tents, furniture, luggage) are sent via a Large Standard Service and delivered within 5-10 days, between 8am - 8pm Monday to Saturday. You will be notified of this during checkout. If your order contains multiple products plus an oversized item, these may be sent in separate parcels. 

Please note we are unable to upgrade the delivery method to Express or Next Day once your order has been placed.

 

Next Day Delivery

Next Day Delivery will take place Monday to Saturday, except Bank Holidays.

If you order before 8pm on Friday, the parcel will be delivered on Saturday. Please note if you place an order before 8pm on Saturday and Sunday, it will be delivered on Monday.

During busy periods we may switch off this service – when that happens, please choose 'Express Delivery' at the checkout as the quickest option.

Exceptions apply and the Remote/Rural postcode areas below are not eligible for Next Day Delivery.

Mainland UK Channel Islands  Northern Ireland  Scotland 
NE67 - 71 GY1 - 8 All Postcodes AB PA
PL27 - 35 JE1 - 4   AB37 PA47-49, 62-76, 78, 80
TR4 - 6 GY9    DD PA60
TR9 GY10   DG4, DG9 HS1-5
TR13-16 IM   EH36 HS6-9
TR27     FK17-19, 21 PH
TR21-25     FK20 PH36
LL35-39     ML12 IV
LL42-47     KA16-17 TD3,5,10-13
SY15-17     KA27 ZE1-3
SY19-22     KA28  
SY9     KW  

 

Orders with oversized items (e.g. tents, furniture, luggage) are sent via a Large Standard Service and delivered within 5-10 days, between 8am - 8pm Monday to Saturday. You will be notified of this during checkout. If your order contains multiple products plus an oversized item, these may be sent in separate parcels.

 

Click and Collect (Standard Delivery)

Have your order delivered to one of our UK stores.

Click and Collect orders will arrive in store Monday through to Saturday.

We’ll email you when your order is ready to collect. 

To find your nearest store and opening hours use our store locator here

Click here for more information about this service. 

 

You may also find these related articles helpful:

How do I track my order?

I haven’t received my order?

 

*Please note that whilst we aim to deliver within the timescales provided, the service is not guaranteed and may be affected by factors beyond our control. Under these circumstances, shipping charges will not normally be refunded. In the event of a delay, we aim to keep you updated along the way and will take all the necessary steps to resolve any issues this may cause.

**Due to limitations in shipping logistics, Mountain Warehouse reserves the right to apply additional shipping charges for oversize or bulk orders, at its sole discretion. Please contact the Customer Care Team to receive an accurate shipping quote.