Delivery
£2.50
£4.50
£5.95
Returns
FREE
£2.00
£2.00
£2.00
These delivery terms apply to items 'Sold & Shipped by Mountain Warehouse' only and do not apply to MW Marketplace orders. Please refer to the MW Marketplace Help Section for further details by clicking here.
Standard Delivery*
Standard Delivery will take place Monday to Saturday, except Bank Holidays.
Exceptions do apply, please see below for delivery times for orders to Remote & Rural areas :
|
Postcode |
Area |
Days to deliver |
|
IM, BT, AB, DD, GY1-8 |
Northern Ireland, Isle of Man, Aberdeen, Dundee & Guernsey |
Up to 6 Days |
|
AB37, ML12, PA47-49, 62-76, 78, 80 HS1-5, PH36, IV, JE1-4 |
Dumfries & Galloway, Highlands & Islands, Galashiels, Jersey Ballindalloch, Biggar, Inverness postcodes |
Up to 7 days (Deliveries Mon-Fri) |
|
GY9, GY10 |
Guernsey |
Up to 10 days (Deliveries on Weds/Thurs) |
|
KA28, KW, HS6-9, PA60, ZE |
Highlands & Islands |
Up to 10 days |
|
GY9, GY10 IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV55 and IV56 |
Guernsey |
Up to 10 days (Deliveries on Weds/Thurs) Parcel Shop ONLY (Twice Weekly) |
Orders with oversized items (e.g. tents, furniture, luggage) are sent via a Large Standard Service (DHL) and delivered within 3-5 days, between 8am - 8pm Monday to Saturday. You will be notified of this during checkout. If your order contains multiple products plus an oversized item, these may be sent in separate parcels.
Please note we are unable to upgrade the delivery method to Express or Next Day once your order has been placed.
Premium Standard Delivery**
Please note that this delivery option excludes BFPO addresses.
Next Day Delivery***
Next Day Delivery will take place Monday to Saturday, except Bank Holidays.
If you order before 8pm on Friday, the parcel will be delivered on Saturday. Please note if you place an order before 8pm on Saturday and Sunday, it will be delivered on Monday.
During busy periods we may switch off this service – when that happens, please choose 'Express Delivery' at the checkout as the quickest option.
Exceptions apply and the Remote/Rural postcode areas below are not eligible for Next Day Delivery.
| Mainland UK | Channel Islands | Northern Ireland | Scotland | |
| BH23 | GY1 -8 | All Postcodes | AB | PA |
| BN1 | GY9 (once a week Thursday) |
AB37
|
PA47-49, 62-76, 78, 80
|
|
| CA6 - 11 | GY10 (once a week Wednesday) | DD |
PA60
|
|
| EX5, EX15 - 17 | J1-4 |
DG4, DG8-13
|
HS1-5 | |
| LL35-39 | IM |
EH36
|
HS6-9 | |
| LL42-47 | PO30 - 41 |
EH41 - 42 |
PH | |
| NE48, NE67 - 71 | FK8 - 9 | PH36 | ||
| PL 11 - 35 | FK17, FK19 - 21 | IV | ||
| SA14 & SA72 | G83 |
TD
|
||
| SY9 |
KA16-17 |
ZE
|
||
| SY15-17 | KA27-28 |
|
||
| SY19-22 |
KW |
|||
| TA4, TA21 - 22 |
ML12 |
|||
| TQ13 |
|
|||
| TR |
|
|||
| YO22 |
|
|||
Orders with oversized items (e.g. tents, furniture, luggage) are sent via a Large Standard Service (DHL) and delivered within 3-5 days, between 8am - 8pm Monday to Saturday. You will be notified of this during checkout. If your order contains multiple products plus an oversized item, these may be sent in separate parcels.
Click and Collect (Standard Delivery)
Have your order delivered to one of our UK stores within 3-5 days.
Click and Collect orders will arrive in store Monday through to Saturday.
Please wait for your "Ready to collect" email.
To find your nearest store and opening hours use our store locator here.
Click here for more information about this service.
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*Please note that whilst we aim to deliver within the timescales provided, the service is not guaranteed and may be affected by factors beyond our control. Under these circumstances, shipping charges will not normally be refunded. In the event of a delay, we aim to keep you updated along the way and will take all the necessary steps to resolve any issues this may cause.
**Due to limitations in shipping logistics, Mountain Warehouse reserves the right to apply additional shipping charges for oversize or bulk orders, at its sole discretion. Please contact the Customer Care Team to receive an accurate shipping quote.