Due to issues with our courier network, we are experiencing delays in the following postcode areas in the UK. 

Last updated: 10/01/23

  • Bolton depot - WN, M, FY, CH, SK, PR
  • Tyneside depot - TS, NE, DH
  • Winwick depot - CH, ST, LL
  • Birmingham depot - B, WV, DY, WS, WR, SY
  • Eurocentral depot - EH, G, ML
  • Highlands & offshore – AB, IV, DD Isle of Wight, Isle of Man, Jersey, Guernsey & Northern Ireland

Our courier partner is working hard to get your order to you and will continue to update you on your parcels journey.

If you have received a delay notification from Evri, or your parcel is still within the expected delivery timescale shown on Delivery Options, please allow a further 5 days for an update as our Customer Care team will not be able to provide further information at this point.

Due to the delays we are busier than usual, please refer to our Help centre to answer your query before contacting us.