Need to return a Marketplace item - no problem! You can return your Marketplace item for free, and you have 60 days to process your return*.
Please note that all items need to be unused and in a resalable condition. All Marketplace returns need to be sent back directly to the seller. Return instructions can differ by seller, and you should have received information on how to return inside your parcel.
However, if you need any help with returning your marketplace purchases, simply contact our friendly Customer Care Team who will be happy to assist you.
*Some bulky, nutrition, hygiene and safety products are excluded from the 60 day free returns. These exceptions will be detailed on the seller page.