Need to return a Marketplace item - no problem! You can return your Marketplace item and you have 60 days to process your return*.

Please note that all items need to be unused and in a resalable condition. All Marketplace returns need to be sent back directly to the seller. Return instructions can differ by seller, and you should have received information on how to return inside your parcel. Alternatively, instructions can be found under the delivery and returns tab on the product page. 

*Some bulky, nutrition, hygiene and safety products are excluded from the 60 day free returns. These exceptions will be detailed on the seller page under the delivery and returns tab. 

**Further, due to the nature of some products, we do not offer refunds or exchanges on underwear, or swimwear where the hygiene seal is not intact. This list is not exhaustive and does not affect your statutory rights.

If you still struggle with the return please click here to contact our Customer Care Team who will be happy to assist you.