If our warehouse has made a mistake and you have received an incorrect item, we kindly ask you to email us a clear photo of the item. Additionally, we need the item name & barcode, as well as size, colour and price - you can find this information on the attached label. Please contact Customer Care with this information here.
- I have a faulty or incorrect item
- Can I amend my order?
- Can I cancel my order?
- How to get in touch
- An item was missing from my delivery
- I have received an incorrect item
- I have not received my order confirmation email
- What's my order number?
- Where is my nearest store?
- I had an issue or complaint in store
I have received an incorrect item
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