If my delivery is late will I be refunded my delivery charge? 08 June 2021 09:31 Updated If your order is not delivered within the promised time scale, we will happily refund any delivery costs to you. Simply contact us quoting your order number and we will refund the charge. Related articles What are my delivery options? Can I place an order for Click and Collect? How long do you keep my Click and Collect order? Will I be refunded my delivery charge? Can I change my address after I place my order?