Amending an order
Once you’ve placed your order, we’re not able to amend it - our warehouse team picks and packs your order very quickly, which means we can’t make any changes once you’ve placed it. This includes changes to the following:
- Delivery addresses
- Email addresses
- Change of size
- Change of colour
- Adding an item
- Removing an item
If you’ve changed your mind about your order, you can return the order (or part of it) to us for a refund through our return options here.
Cancelling an order
We only have a short window in which we can cancel your order once it has been placed.
If we are unable to cancel your order at this point, you can return your item after it arrives for a full refund through our return options here.
You can also cancel your order under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.