Do I have to pay customs charges for my order? 08 June 2021 10:12 Updated No, orders shipped within the EU will not incur customs charges. Should you have been requested to pay a Customs fee, please do contact us here with a copy of your customs receipt and we will look into this further for you. Related articles What are my International delivery options? Free Standard Delivery Terms and Conditions What are my delivery options? How do I track my order? Can I change my address after I place my order?