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    Where's my order?

  • I haven't had confirmation of my parcel being dispatched yet
  • My tracking hasn't changed in 24 hours?
  • My tracking says delivered but I haven't received my order
  • I have a problem with my courier
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  3. Where's my order?

Where's my order?

  • I haven't had confirmation of my parcel being dispatched yet
  • My tracking hasn't changed in 24 hours?
  • My tracking says delivered but I haven't received my order
  • I have a problem with my courier

My tracking says delivered but I haven't received my order

If your tracking suggests that your order has been delivered, please do ensure that you have checked with neighbours or in a safe place to ensure that your courier hasn't left the order in one of these locations.

Should you still be unable to locate your order, please contact us and we will be more than happy to look into this for you.

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