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    Order Help

  • How to get in touch
  • I have a faulty product
  • I have a faulty or incorrect product
  • An item was missing from my delivery
  • I had an issue or complaint in store
  • Where is my nearest store?
  • I have not received my order confirmation email
  • Can I amend or cancel my order?
  • What's my order number?
  1. Mountain Warehouse
  2. Mountain Warehouse
  3. Order Help

Order Help

  • How to get in touch
  • I have a faulty product
  • I have a faulty or incorrect product
  • An item was missing from my delivery
  • I had an issue or complaint in store
  • Where is my nearest store?
  • I have not received my order confirmation email
  • Can I amend or cancel my order?
  • What's my order number?

I have not received my order confirmation email

You will have received a confirmation email on completion of your order, please check your junk/spam folders in case they have gone there by mistake. If you still haven't received your order confirmation, then simply contact us. 

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