Send your order back to us
- Click here to start your return through our returns portal. You’ll find your Order ID. on your confirmation email or on the returns form received with your parcel.
- Select your returns method and generate the Returns Label.
- Package your return appropriately, making sure to include your completed returns form that arrived with your order. If you no longer have the form, get a new one here.
- Apply label to outside of your return.
- Drop the parcel off at your selected drop off location.
- You will receive a confirmation email with details of how to track your return. Please retain your proof of postage in case of any issues.
Please allow up to 14 days from the day of sending for your return and refund to be processed.
For more on returns, please see here.