We strongly recommend that you use one of our secure and tracked delivery options for returns, and always retain your proof of postage. If you are worried about how long a return can take you can also bring your return to be processed in store.

Returns to the warehouse can take 14 to 21 working days to be processed, therefore please allow this time before you contact us regarding a delayed or missing return. In case of any enquiries or issues, please contact us. You'll need to provide a copy of your proof of postage and clearly state which item/items have been returned. We will then be able to investigate with our warehouse.