Returns are simple!
You can return items to us within 60 days of purchase for a refund, as long as they’re in the original packaging and/or with the original tags attached, and in an unworn condition.
There are 2 ways to return items to us:
- Free return to any one of our EU stores (Ireland, Germany, Austria & Poland)
- Courier service (a return charge is payable at the point the return is booked)
Please note because of the nature of some products, we do not offer refunds or exchanges on underwear, or swimwear where the hygiene seal is not intact. This list is not exhaustive and does not affect your statutory rights.
To return a faulty or incorrect item, please click here for more information.
Return to your local store for free
You can locate your nearest store, and its opening times here.
Don’t forget that you’ll need to show your proof of purchase. For online purchases, this can be a confirmation email or dispatch note. We can refund all online payment types in store.
Return online
For returning items in Ireland & Rest of Europe, please click here.
To view our full Returns Policy please click here.