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    Returns Policy

  • How do I return in Ireland?
  • How do I return from elsewhere in Europe?
  • How do I return my tent from Ireland?
  • Oversized returns in Ireland
  • I have a faulty or incorrect product
  • Can I return or exchange a ski package?
  • Can I return a store purchase to your warehouse?
  • What if my return gets lost on its way to you?
  1. Mountain Warehouse
  2. Returns & Refunds
  3. Returns Policy

Returns Policy

  • How do I return in Ireland?
  • How do I return from elsewhere in Europe?
  • How do I return my tent from Ireland?
  • Oversized returns in Ireland
  • I have a faulty or incorrect product
  • Can I return or exchange a ski package?
  • Can I return a store purchase to your warehouse?
  • What if my return gets lost on its way to you?

Oversized returns in Ireland

 

If your item is over 10kg and/or over 60m in length, it is classed as an oversized return. 

 

Return to store

The easiest way to return your item is to your nearest store.  Alternatively, you can contact our Customer Care Team who will be able to assist with an oversize return to our warehouse.

 

 

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  • How do I return in Ireland?
  • What are my European delivery options?
  • Can I return or exchange a ski package?
  • How do I return from elsewhere in Europe?
  • Ways to get in touch

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