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    Returns Policy

  • How do I return in Ireland?
  • How do I return from elsewhere in Europe?
  • How do I return my tent from Ireland?
  • Oversized returns in Ireland
  • I have a faulty or incorrect product
  • Can I return or exchange a ski package?
  • Can I return a store purchase to your warehouse?
  • What if my return gets lost on its way to you?
  1. Mountain Warehouse
  2. Returns & Refunds
  3. Returns Policy

Returns Policy

  • How do I return in Ireland?
  • How do I return from elsewhere in Europe?
  • How do I return my tent from Ireland?
  • Oversized returns in Ireland
  • I have a faulty or incorrect product
  • Can I return or exchange a ski package?
  • Can I return a store purchase to your warehouse?
  • What if my return gets lost on its way to you?

Can I return a store purchase to your warehouse?

No, if your product is unsuitable you will have to bring it back to your nearest store. You have 60 days from receipt of your order to return.  Please check our Store Locator for opening times.

If your product is faulty and you are struggling to bring it back into a store simply contact us
and we will be happy to help. Please have your proof of purchase available. 

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Related articles

  • How do I return in Ireland?
  • Can I exchange my item?
  • What if my return gets lost on its way to you?
  • Can I return or exchange a ski package?
  • I have a faulty or incorrect product

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