Reviews of our products in no way represent the views of Mountain Warehouse. Any suggested uses or benefits outside those recommended by the manufacturer are used at your own risk. Customer reviews are intended to share impartial advice and experiences.

Reviews must:

  • Be written in English
  • Include specific details about your experience with your product
  • Include the star rating from 1-5 based on your experiences with the product
  • Include your name

We will not post:

  • Reviews that are deemed to be insufficient or too long
  • Direct comparisons between Mountain Warehouse and other named companies
  • Profanities directed at Mountain Warehouse, other companies or reviewers
  • Reviews not relevant to the product
  • Content that may be considered offensive, blasphemous or racist
  • Content that is sexually explicit
  • Reviews written by other companies
  • Advertising material
  • Personal information such as addresses, telephone numbers and URLs
  • Reviews on price, customer care, delivery or availability

To submit a review you must:

  • Have purchased a product online or in store
  • Have received an invitation via email if ordered online
  • Have a valid receipt if purchased in store
  • Have used the product for its intended purpose

Mountain Warehouse reserves the right to remove or refuse to post any customer review it considers inappropriate.

Mountain Warehouse reserves the right to publish any submitted comments at their sole discretion, and shall be entitled to change, delete or use this content in any other areas of the business.

By submitting your email address you are giving Mountain Warehouse permission to contact you regarding your product review. You can opt out of receiving promotional information at any time by following the unsubscribe link at the bottom of the promotional emails.

Customer Feedback

By submitting the Mountain Warehouse customer survey you are giving permission for Mountain Warehouse to publish your first name and customer care comments online and on promotional information.

Mountain Warehouse have sole discretion over what comments are published and reserve the right to remove comments at any time and for any reason.