Do I have to pay customs charges for my order? 08 June 2021 10:12 Updated No, orders shipped within the EU will not incur customs charges. Should you have been requested to pay a Customs fee, please do contact us here with a copy of your customs receipt and we will look into this further for you. Related articles What are my European delivery options? How do I track my order? Free Standard Shipping to Ireland Terms & Conditions Can I change my address after I place my order? Can I add delivery instructions to my order?